A lot of users are having issues with their Template Designer page not loading properly. So I decided to write a post on some common issues that I have seen to be the cause. By reading and following the instruction on this page you maybe able to fix it. These are methods that have worked for others and just may work for you as well.
If you find one of these solution to work for you then please leave a comment and tell us which one.
After each step below you will need to check your Template Designer to see if its working. If you need more details on the subject you may click the links within them.
1.) Check your browser to make sure you have JavaScript Enabled.
2.) In a lot of cases the users displaying this issue are using Firefox 3.5 or older. The work around for this was to update your Firefox browser to version 3.6 or better.
3.) Clear your Browser Cache. (Restart your browser afterward) Read More On Browser Cache
4.) Clear your Browser Cookies and Active Login. (Restart your browser afterward)
5.) Check your Firewall and Anti-Virus for settings that maybe blocking Blogger from loading. This goes for anything referring to scripts, cookies, or Google/Blogger websites. I wish I could give you more details on doing this but everyone has different firewall and anti-virus software. Therefore it would be impossible for me to guide you through this step. Make sure to restart your browser after your done.
6.) Try using different browsers, such as Firefox, Google Chrome or Internet Explorer. It would be best to try all 3 of them to get the best results out of this step. Which ever browsers you try make sure you are using the updated version.
7.) Start a new blog using the Blogger default templates. Do not use a blog you have already made because this may alter the results. We want a clean and content free blog for this step. Check the Template Designer in the new blog to see if its now working.
If the Template Designer was working for the new blog then your problem is related to content or coding within your main blog. You will need to go through and remove gadgets and or cut down on how many post are displaying on the homepage. The most common gadgets that have been known to causes this issue are third party gadgets that contain scripts or images. (Make sure to back up the gadgets content before removing it. You can do this by pasting the HTML code from the gadget into a Notepad.)
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35 comments:
i have this problem about my blogger template designer.
how can i go to tools, options, content from firefox ?
can you tell me the steps?
thanks..
Thank you for this post. I have been having this issue for the past two days. I checked off everything you suggested and still no solutions. I usually use Firefox but just now I loaded up Internet Explorer and can see the Template Designer options just fine!
What's up with that? I don't like using Explorer. I like my Firefox.
@Vrochi
If you look at the top of your browser tool bar you should see options like File, Edit, View, History, e.g. If you click the Tools option, then then Options, then go to Content. You will see the option to enable or disable javaScript.
@ Dawn Farias
The bigger question is did your template designer work when creating a new blog? If it did then it sounds like a template problem. If it did not then it sounds like a browser issues. Something on your browser has changed in the past few days. If clearing your cache and cookie did not solve it then you might try clearing out everything in your browser history.
Also check and see if you had any adons or updates to your computer/browser. Like I said I had a game bar on my browser that worked fine for a few months. Then out of no where it started giving me problems.
Updating to the newest version of Firefox did the trick. It's beyond annoying to have go through that, though, KWIM?
Thanks for your time!
Was that the new FF 4.0 beta that was just released? Yeah it is indeed a problem that boggles me to no end. I have been seeing this issue a lot on the help forums so I gathered all the info I could and put it in a post. But still we have yet to get down to the root of the problem.
Brilliantly helpful, many thanks. :)
Thank all, for the chatter.
Dawn Farias says the same as an earlier blogger, that Newest Version of Firefox fixes it. But I can not use it. :-(
I have not tried making a brand new blog, and will do that next.
Btw AiresOFwar, seems most photo resizing programs are for Pc. They don't work, on my iMac. But!!!!!! -drum roll please- I figured out another way, to resize pics for my Header!!! And I am so proud of myself! Me! The totally non techy blogger, of all time!
Again, thank you for all you have done and continue to do, to help me/us with this %^&*&^% issue.
An early wish for a Happy Thanksgiving!!!
AiresOFwar,
Tried making a brand new blog, and template designer page there, doesn't work. Same as my other blogs. So now, I've exhausted all my options.
For now, the blog colors I am stuck with, are OK. But part of the fun of blogging, is changing my blog look. So, don't know how long I'll want to stick with this... Same, same, same blog look, other than different Header pics.
Thank you for everything you have done, to try to help me!!! You have been great!
Hope you'll keep your ears open, for anything new on this topic. Maybe something will work for someone else, and for me...
Again, thank you!
Happy Thanksgiving!
Hi, thanks for your advice!
I had the same problems with Firefox 3.5 and Chrome 7.0.517.44.
Firefox 3.6.12 solved the problems.
Dan
I solved the problem by switching from Firefox to IE (damn!).
Jerome, it looks like you were using Firefox 3.5, might I suggest updating to 3.6.
I, also, didn't have this problem when using IE.
Thank you, you were way more help than Blogger! It was a Firefox issue for me too. IE didn't have a problem.
Firefox 3.6.12 solved the problems for me too.
Thank you for all the help:-)
I have tried everything suggested - cache and cookies cleared, javascript enabled, different browsers - google chrome, IE, Firefox and nothing is working. Still no access to Template Designer, just a gray shell with links that don't lead anywhere. I can preview my changes but no changes are actually being made when I view blog. I am at my wits end I do not know what to do. Can somebody help me please?
What is your blog URL?
What is your primary browser and version?
Updating Firefox did it for me! Thanks so much. My old plan was to wait around until Blogger fixed it. Who knows how long that would have taken.
Browsers are updated almost every month to keep up with the ever changing world. If your not using Firefox 3.6 then your browser has not been updated in over a year. As you can see this will cause problems with systems that use more advanced coding such as the template designer. You also run the risk of having security issues when using outdated browsers.
Templates don't work with Mac's That's the problem. I've done everything and nothing works on a mac.
It does work with Mac because I have seen these methods fix a few Mac users. But a few odd cases on a Mac these methods did not work for. From my understanding Blogger is currently looking into the problem. So hopefully they can find something on their side that has been causing the issue and fix it. This does not mean the problem is coming from their side as they have yet to put this in Blogger known issues.
Thanks! I performed the Firefox upgrade and the Designer Template as well as the stats information on blogger came back and works excellently!
Terry
I recently created my blog on a mac while on vacation and I just got home and went to change the width to find that the template designer was not responding! I used blogger's help function and found something with a link here. JavaScript was already enabled, so that didn't help but then I updated to 3.6 and viola! Template designer working again. Thanks a billion!
updating Firefox did not work for me, but switching to Safari did work. Thanks for the tip. I've been trying to change my font color for over a month!
Thank you sooo much. I am new to blogging and a relative neophyte with the computer so I was totally stumped - I kept thinking I was doing something wrong. Updating to Firefox 3.6 was like a miracle. thanks again.
Yes, updating Firefox worked for me too. Thanks!
Updating Firefox worked for me! Thank you!
Template Designer isn't working for me using Camino on an iMac OS X 10.4.11. It is the updated version of Camino too. I did get it working on Safari, a bit of a pain going between 2 browsers but it does work.
Thank you thank you thank you! I thought the problem was just a glitch that would sort itself out and it didn't!! The fix that worked for me was upgrading my Firefox.
Thanks for your help...After trying to use IE it worked as it should... I guess it doesn't like Google Chrome.
Thanks so much! I upgraded to Firefox 3.6 and now it works just fine.
Thank you for posting this! I thought it was just me. I installed Firefox 3.6 and now it works. So grateful...
Thanks for this post! I just needed to update Firefox.
Amazing help! Turns out I unknowingly had a VERY old version of Firefox on my home computer. When I downloaded a newer version the problem was miraculously solved. Thank you!
the one that actually worked for me is to change my browser
thanks
Clearing my browser worked. Thanks!
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